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Wednesday, September 15 • 10:15am - 10:40am
Redesigning customer and brand experiences for a changing world

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At a time when it's never been easier or faster for consumers to switch products or brands, every brand leader needs to turn insights into action to differentiate their brand and expand their customer base. Through a collection of real-life examples, we will discuss how to:

  • Inspire unwavering loyalty and grow market share with actionable and predictive insights
  • Continuously listen to your customers to redesign new experiences
  • Increase speed to insights to adjust GTM strategies and brand messaging that resonates
  • Avoid data silos with an integrated system of action to drive business impact

avatar for Eleanor O'Dwyer-Duggan

Eleanor O'Dwyer-Duggan

Senior Research Solution Strategist, Qualtrics
Eleanor has almost a decade of experience delivering research and insights excellence both on the client and agency side. Eleanor currently leads the research solution strategy for Qualtrics in South East Asia, Greater China and India. Prior to joining Qualtrics, Eleanor spent the... Read More →

Wednesday September 15, 2021 10:15am - 10:40am GMT+08